Privacy Policy

1. Privacy at a Glance

General Information

The following notices provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified.

2. Data Controller

The data controller for data processing on this website is:

WK-Multi-Pack Gesellschaft für Transportverpackungen mbH

Annenstraße 83

58453 Witten

Telefon: 02302 / 780 234

E-Mail: info@wk-paletten.de

The data controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

3. Hosting and Server Log Files

This website is hosted by Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA. The personal data collected on this website is stored on Cloudflare's servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access, and other data. Cloudflare is certified under the EU-US Data Privacy Framework, ensuring an adequate level of data protection pursuant to Art. 45 GDPR.

Legal basis: Art. 6 (1) lit. f GDPR (legitimate interest in reliable presentation of our website).

4. Cookies

This website uses a technically necessary cookie to store your language preference (German/English). This is a session cookie that is deleted when you close your browser. No analytics, tracking, or advertising cookies are used.

Legal basis: § 25 (2) TDDDG (technically necessary cookies do not require consent).

5. Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions.

Data collected: Name, email address, phone number (optional), message text.

Storage duration: Your data will be deleted after your inquiry has been fully processed, unless statutory retention obligations apply.

Legal basis: Art. 6 (1) lit. f GDPR (legitimate interest in processing customer inquiries).

6. Cloudflare Turnstile (Spam Protection)

This website uses Cloudflare Turnstile to protect the contact form from automated abuse (spam). Provider: Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA.

When using the contact form, the following data is transmitted to Cloudflare: IP address, browser information, and interaction data to distinguish humans from bots. Cloudflare is certified under the EU-US Data Privacy Framework.

More information: https://www.cloudflare.com/privacypolicy/

Legal basis: Art. 6 (1) lit. f GDPR (legitimate interest in protection against spam and abuse).

7. Google Maps

This website uses the Google Maps service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The map is only loaded after your explicit consent (click on "Load map"). Only then is data transmitted to Google.

When loading the map, your IP address is transmitted to Google. Google may associate this information with your Google account if you are logged in.

For more information about how user data is handled, see Google's privacy policy: https://policies.google.com/privacy

Legal basis: Art. 6 (1) lit. a GDPR (consent).

8. Your Rights

You have the right at any time to:

  • Request information about your personal data stored by us (Art. 15 GDPR)
  • Rectification of inaccurate data (Art. 16 GDPR)
  • Deletion of your data (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Object to processing (Art. 21 GDPR)

You also have the right to lodge a complaint with a data protection supervisory authority. The competent authority is:

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen, Kavalleriestraße 2-4, 40213 Düsseldorf

9. Analytics and Tracking

This website does not use any analytics tools, tracking, or social media plugins. No data is shared with third parties for advertising purposes.

10. Data Security

We use TLS (Transport Layer Security) encryption for website visits, using the highest encryption level supported by your browser. You can verify that a page is transmitted encrypted by the lock icon in your browser's address bar.

11. Currency

This privacy policy is currently valid (as of April 2026). Changes to legal requirements or the development of our website may necessitate updates to this privacy policy.